What is Business Online Banking?
Business Online Banking is our suite of online banking products that
will allow you to take care of almost all of your business banking needs over
the internet, 24 hours a day, 7 days a week from one access point.
What are the features of Business Online Banking?
your account balances
- View real-time account activity
images of checks cleared
- View images of checks you’ve deposited
- View Loans
- Transfer money between your bank accounts
- Create stop payments
- Pay Bills
- Initiate ACH
- Perform Wire Transfers
- Make Commercial Loan
- Set up alerts for balances and transactions
your own customized alerts
- Assign different levels of employee access
- View Audit trail of transactions
- View your bank statement online
- Receive email notification when eStatement is available
- Send and receive secure emails to the
check-matching service that helps prevent check-fraud
Exchange files of any size with the bank in an
encrypted communication channel
- Electronic check recovery service
- Recovers 100% of the face
value of all checks collected electronically
- Increases returned check
- No cost to you, the customer
- View monthly accounting reports
search for specific check copies that you’ve written
What equipment do I need to use Business Online Banking?
To use Business Online Banking, any home computer
with Internet access and a secure web browser will allow you to bank through our
website. If you add the ability to initiate Wire Transfers and ACH transactions,
you will need to have a special token to sign in.
Can I access Business Online Banking with my Macintosh?
Yes, Business Online Banking is supported by
Can I view my personal accounts with Business Online Banking?
Yes. With BusinessLink we offer you
the ability to add your personal accounts. If you wish not to have your personal
accounts within BusinessLink, we can set them up within banking@home, our
personal online banking product.
Can I select my own User ID and Password?
Yes. During the enrollment process,
you will be asked what you would like to use as your User ID. You can use any
User ID you wish, as long as the User ID is not being used by another client.
When you login for the first time, you will be prompted to change your Password.
for your own security, we recommend you do not use a password that may be easily
guessed, such as your birth date or pet's name.
What if I forget my User ID?
If you forget
your User ID, please call our Technical Support telephone number listed on the
sign-on page for Business Online Banking.
What if I forget my Password?
If you forget your Password, you can
use the Forgot Password link on the sign-in page to help you access your
account. If you still need assistance, please call our Technical Support
telephone number listed on the sign-on page for Online Banking.
What is the Secret Word?
Secret Word gives you
an added layer of protection for Online Banking. Along with your User ID and
Password, each time you log on to Business Online Banking, you will be prompted
to verify your Secret Word. You will want to memorize the Secret Word you
selected when you set up Business Online Banking as you will need to locate that
word each time you sign in.
What is a Token?
A Token is used at sign-in for customers that initiate
Wire Transfers and ACH transactions. A token is an added layer of security that
generates a unique one time security code each time you login. Since your
accounts cannot be accessed without both your login information (User ID and
Password) and a Security Token, your online access will be protected by the
highest level of security.
What is One-Time PIN?
One-Time PIN is an option of added security you can
choose to use if you have BusinessLink without Wire Transfers and ACH. The added
layer of security utilizes a list that is generated of PIN numbers. We’ll supply
the first half of the PIN and then you match up the PIN we give you with the
list you have and provide the second half of the PIN. If you choose not to use
One Time PIN, then you will need to utilize our Secret Word added layer of
How much does BusinessLink Online Banking cost?
Business Online Banking is FREE. To utilize
Business Bill Pay, there is a $6.95 per month charge and includes 20 bill
payments free and each additional bill pay is $0.55. If you choose to add Wire
Transfers and ACH, a Commercial Banking Services Representative will happily
discuss the cost of those services with you.
What is Business Bill Pay?
Business Bill Pay is a web-based
service that provides you with a secure, convenient way to electronically
initiate payments to businesses or individuals, saving having to buy checks from
How much does Bill Pay cost?
Bill Pay for Business Online Banking customers is $6.95 per month. It
includes 20 bill payments for free and each additional bill payment in excess is
Can I schedule payments ahead of time?
Yes. Schedule payments in advance—either one-time
payments or recurring payments.
How soon will a Bill Pay transaction get to the business/person that I sent it to?
It depends. Sometimes payments can be sent directly to a business
electronically if we have a relationship set up with them. Other times, a check
must be cut and mailed to them. Typically, if the item can be sent
electronically, it will arrive in 1-2 business days. If the check has to be
mailed, it may take up to 5 business days to arrive based upon the speed of mail
How do I sign up for Business Online Banking?
To sign up for Business Online Banking, please visit
any of our bank locations and speak with a Customer Service